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Innovation, KPIs and Jerry Maguire

By , Monday, June 30th, 2014

In the digital world, resting on one’s laurels is not an option, and what engages users today, may fail tomorrow.  However, the best way to create a culture of innovation isn’t clear. At a minimum, we need to take risks and learn, but we also have to make sure that we are taking the right risks and investigating and learning from those innovations quickly. And the really tricky part is how do we measure that?

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