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Since coming back for South by Southwest, I’ve been doing a lot of thinking about sponsored posts by bloggers. There were several events there that made me think about the topic, from Jeff Jarvis and others lampooning clumsy astroturfing to meeting the folks at Izea who run a pay per post service with a strict ethics code to attending a session on SEO for social media that mentioned that paid blogs can quickly bump up your Google rank for a new campaign. And I think that we’re finally reaching the point where the idea of blogging for money may be finding the right equilibrium to work.

The key requirement that bloggers and the rest of the social web seems to be asking for is disclosure. They don’t mind if you’re paid to shill for a product, just that you point out that you’re doing so. This is little different from the long-standing practice on political blogs of requesting that users disclose if they’re paid by a campaign when posting and commenting - it helps users understand the context and take the remarks with the appropriate amount of salt.

I look at some of the ways to provide this disclose, as well as why non-profits should consider paid posting, after the jump…

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Sign the petition! Share your story! Send a letter! We’ve all been called to action by these popular techniques a million times–and while they continue to work, there is so much more we can do to gain and keep the attention of supporters.  Join Michael Cervino and Ali Cherry on May 15th for an online webinar on “9 Creative and Effective Engagement Tools and Techniques.”  Read more and RSVP today.

When MoveOn launched their “Bush in thirty seconds” user generated video contest, they received more than a little flak. Most of this was a function of a media that didn’t quite yet understand that an organization shouldn’t be held accountable for everything their supporters say. Since then, more organizations have opened up to user-generated content, though there are still a few goofy stories of using online supporters against an organization, by and large, the press has come to accept that there’s a difference between an organization hosting content and endorsing it.

That might be one of the reasons that MoveOn’s new user-generated video contest, “Obama in thirty seconds” has been more popular than its predecessor. As of last Tuesday, MoveOn brought in more than 1100 submissions for the contest (that’s almost 8 hours of total video!), and had more than 2 million votes in less than 24 hours (compared to 2.9 million total in 2004). Since then, votes continued to cascade in - when voting closed, more than 4.7 million votes were cast for the first round.

Why was this contest so much more popular than its predecessor? And what can non-profits learn from MoveOn’s success in this arena? The answers to these, and other questions, plus my favorite videos, below the fold…

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Eye tracking has been around since the 1990s, but it holds a science fiction-like fascination for many people (it certainly does for me). The concept is incredibly cool; the results are striking and visual; and the studies make clever use of technology. The idea behind eye tracking as part of usability testing is to determine where users actually look when they use a website. Using specially designed technology (sometimes mounted on a helmet worn by the user, sometimes embedded in the computer screen), testers can produce a “heat map” showing where the user’s eyes travel, and how much time they spend there. Just as telling, the heat map leaves dark any area that the user doesn’t even see; if these blind spots contain information that you need your users to see, it may be time to rethink your design. These are the sort of concrete-looking test results that anyone would love to plug into a PowerPoint presentation; they appear to speak for themselves.

A sample eye tracking “heat map” (www.useit.com)

Like any usability test, however, eye tracking doesn’t tell you much on its own; it is most effective when the tester asks good questions and interprets the results in context. Task-oriented tests are especially helpful because the heat map suggests how the user went about completing the task, and may reveal unexpected barriers. For example, one study asked participants to find the current U.S. population on the Census Bureau website. Though the number appeared in large text on the homepage, only about 14% of participants saw and recognized it, due to design choices on the page - perhaps because the information was formatted like an ad.
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National Parks Conservation Association just launched an innovative campaign to expand America’s parklands called “FOR SALE: America’s Heritage.” The focus for the campaign is the recent report by NPCA - “America’s Heritage for Sale” - which identifies substantial tracks of land within national park boundaries that could fall prey to real estate developers if the governments does not approve the funds to purchase the land.

The Beaconfire team’s created a Google mashup using data from NPCA on park boundaries and the land within those boundaries that is vulnerable to development. The map lets constituents visualize the land at risk which heightens the understanding of the dangers to our parks. You can zoom around the map to see the parks across the country, zoom in on a park and area of the land threatened. If you’re not into panning and zooming, just pick a park from the drop down to go directly to it.

If you click on a pin or region, you can learn about the affected area and how cheap it would be for the government to buy the land — to buy the land in the top 10 parks is a mere $50 million.

After checking out the map to see some parks in peril, you can sign the petition to tell Congress to approve the cash the National Park service needs. The Google Map displays in a native Convio advocacy campaign page. You can tell your friends about the map or become an NPCA member, since the more members they have, the more Congress will listen. You can also Digg the map and petition (http://digg.com/environment/McMansions_in_National_Parks or share it with your friends on Facebook (http://www.facebook.com/sharer.php?u=http://ga1.org/campaign/lwcf).

Congrats to the NPCA team for their great work on their report and to the Beaconfire team for an innovative representation of what’s at stake in America’s parks!

Recently, a charity called Living Streets dedicated to making cities more pedestrian-friendly, wrapped London’s Brick Lane lamp posts in football-esque bumpers to protect texting pedestrians from injury. Though the publicity stunt lasted a mere 24 hours, the effort highlighted what most of us already know: that people are addicted to being connected, even while walking.

A recent study by PEW found that more than roughly 6 in 10 American cell phone users text message. It’s no wonder that everyone from Presidential campaigns to police officers to WalMart to nonprofit causes (highlighted by MobileActive.org) seek to leverage the popularity of text messaging.

1. The mobile audience is wide and deep: Worldwide, more people have access to and use of mobile phones than the Internet. As Ethan Zuckerman of TechSoup points out, “The only technology that compares to the mobile phone in terms of pervasiveness and accessibility in the developing world is the radio.” Given the penetration, personalization and simplicity of mobile devices, there is no better tool to reach both wealthy individuals and underserved populations. In addition, you can activate young, tech savvy people using the communications channel that makes the most sense to them.
2. Simple is superior: I may be biased given my blog style is list format, but people like byte-sized - and actionable - information. In an information economy, it’s easy to be overwhelmed with the breadth of accessible knowledge. Communicating with individuals via the limited 160 characters in a text message requires the messenger to cut the window dressing and deliver messages that are simple, clear and clever to make an impact. To educate and motivate, it’s all about the words themselves (which is great since haikus are so cool).
3. Reach people where and when they matter: All politics are local and all advocacy is timely. When someone is checking email at 10pm after a long day of work, sending a letter to an elected official may be overdue. With text messaging, you can give people a specific address of a place to be, a direct action to take or short talking points while they are in a meeting or at an event so they can act on it when it actually matters. However, this means the action must be real and serious not just a faux-urgent engagement effort. The technique also allows you to reach people when their emotional senses are heightened before they lose their enthusiasm (or anger) about an issue.
4. Penetrate the “Circle of Trust”: While studies show that people will offer up their email address for almost anything, cell phone numbers remain relatively protected, both by the individual and the mobile service providers. Therefore, if your supporters give you their cell to reach them on their most personal device, you can assume you’re in the circle of trust and that your message will be read. The key is to maintain that level of trust through infrequent, authentic and relevant subsequent messages. Mobile communications elevates the level of accountability for all campaigns and requires listening to what supporters want.
5. Another spoke on the wheel of integration: Continuing to blur the lines of offline and online, text messaging allows marketers to both capture and measure the success of offline events and print advertising like never before. Supporters can text from an ad they’ve seen or post on a website a photo or podcast they record from an event. A mobile strategy is another tool to use in conjunction with traditional advertising and media, online marketing and in-person events but should not just replicate what’s being said through other channels.
6. Experimentation is expected: Because it’s still a relatively new channel, text messaging campaigns leave a lot of room for trial and error and users expect it. Advocacy organizations and corporations alike can promote their “products” in innovative ways that push the interactive brand experience envelope. Successful campaigns will think about marketing as two-way conversation and not just another medium to push an agenda.

Since the advent of YouTube, we’ve been advising people that the average user attention span is about 4 minutes, and that making anything longer just means that people will click away.

But this political season has been challenging that assumption, when some of the most viewed videos have been extended speechs of thirty minutes or more.

Are we reaching the turning point for web video where users are willing to watch longer content? Are people willing to reach the Illiad in addition to a haiku? And how do you test the proposition of a long form piece of content versus a shorter one.

I explore these questions below the fold…

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This was Beaconfire’s first year sending people to South by Southwest. Eve and I went to get connected to the buzz on the latest web 2.0 apps, meet with non-profits interested in incorporating more rich media into their online outreach and to recruit contractors to help us with design, development and production.

After being here all week, I think it’s worth sending a much bigger delegation next - there’s just too much for two people to cover. For example, while I was attending Findable Rich Media and Eve was attending Design is in the Details, we missed AJAX and Flash mistakes, Accessibility: Basics Quickly, and What Teens Want, all of which would have been valuable panels.

The tendency to stack useful panels on top of each other was something that I heard a lot of folks bemoaning, and hopefully it won’t be as bad next year, but it would still have been good to have had an information architect, functional consultant, and software engineer with us to attend some of the sessions outside our areas of expertise.

Just as there were too many concurrent events during the day, there was also too much going on at night for us to cover everything. The evening festivities were great chances for us to network with others working in the nonprofit space, and hopefully we’ll be bringing some of the folks we met onto projects as clients, contractors and partners.

There were also a few events that we really didn’t get the chance to participate in. The core conversations were a new feature this year that I missed out on, due to session conflicts (not sure about Eve), but hope to try next year. Similarly, there were a variety of design and dev competitions that we talked about participating in in future years. And I wasn’t able to make time to attend book readings or demos at the Adobe Day Stage, except when they coincided with a lunch break.

In the end, I think SxSW is a valuable conference for non-profits and the consultants who work with them to attend. The applications and ideas presented were for the most part universal, and it’s a great look at where the web is going in the next year. While, as I’ve noted, it is to some extent a gathering of early adopters (note that percentage of Twitter users and iPhoners), it’s also a chance to get to meet the super-activists, those top-shelf constituents who will make use of the advanced features of your site that make them evangelists for your cause.

And let’s not kid ourselves - the people attending the conference were activists in addition to being technologists. Jokes about voting in Texas got a good reaction, many a MacBook sported an Obama, Clinton or "Stop Global Warming" sticker, and every time I told someone about Beaconfire’s nonprofit portfolio, there was at least one organization that caused them to say "I know them - they do great work." Many of the startups that are just pioneering an idea were excited by the possibility of partnering with leading nonprofits.

I’ll continue to followup with takeaways on the individual sessions - for Beaconfire, next week we’ll have a significant presence at NTC, so look forward to seeing posts from there.

I’ve added a few more pictures below the fold.

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Howdy from Austin. Today’s the last day of the conference, and I’ll be taking my camera in again to get some pictures of what’s going on at the convention center. Once again, for more up to the minute updates, check my Twitter feed at http://twitter.com/johnbrian. Previous updates on days 0, 1, 2, and 3 here. -John Brian

• 11:52: As I pack up to leave, I’ve got a bunch of pics I haven’t posted yet. I’ll upload a few now, and save the rest for the wrapup post:

Even for a tech conference, in a paperless society, there were tables set up to capture the massive amount of junk lit. It reminds me of what a friend once said to me at a rally, "When someone hands me a flyer, I feel like they’re asking, ‘Could you throw this away for me?’"

One thing I was surprised not to hear such a libertarian group discuss was the massive number of cameras in the convention center. I mean, it makes sense, but they were really obvious and omnipresent - you’d think that there’s at least be something on Digg asking Ron Paul to do something about it.

Yes, even Judge Dredd uses Twitter. Okay, not really - the guy in the costume is Adam Lavis, who made a film about John Hicklenton, pictured on left. Here’s a blog post with more if you’re interested.

There was serious work going on with regard to the Legos. I considered building a Beaconfire logo, but saw very few standard 4×2 and 2×2 red and white blocks. Oh, and there were panels to attend. Feel free to discuss in the comments how Legos have morphed from when you were young.

That’s all for tonight - I’ll write a wrapup on the way home. Earlier posts from today are below the fold…

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Howdy from Austin. I’m going to be using today’s space for larger thoughts than can fit in Twitter (140 characters cramps my style. Though some would argue it could use some cramping), along with links. But for more up to the minute updates, check my Twitter feed at http://twitter.com/johnbrian. Previous updates on days 0, 1, and 2 here. -John Brian

11:41: First, I just got back from the Facebook party, where I was interviewed by ABC News as part of their partnership with Facebook. Let’s hope I talked too fast for the 5 minute segment to be used; after being at the conference for almost four days, I may be looking pretty grizzly. I’m not seeing it anywhere on Facebook or ABC yet, but will post a link if it appears.

Second, the party itself was also pretty excellent - for anyone staying for the music festival, they have another party later this week for you, but pre-register to avoid the line.

Third, tomorrow’s the last day of panels, and I’m not as impressed by the lineup; there’s general consensus that they frontloaded the good panels, and I’ve heard grumbling that they scheduled panels for similar interests at the same time (to be fair, some of that grumbling was coming from me). Any insights on panels that I shouldn’t miss? Check the list and leave a comment.

Lastly, one BF Wire reader today suggested I post these updates in chronological order rather than reverse cron, since I refer to things from earlier. I pointed out that I run them this way so you don’t have to go below the fold to see if there’s new content. What do you prefer? Leave a comment with your opinion, which we’ll use to format our blog coverage of NTC next week.

Post-lastly, if you’re going to be at NTC, sign up to our Facebook event invite so we know to find you - there’s a good portion of the Beaconfire team going, and we don’t want to miss seeing you!

2:23: Here are some more photos from this morning (I’ve moved the others below the fold to allow for easier scrolling to earlier posts; check flickr for full size):

The corridors were filled with masses of hallway bloggers - maybe there were power outlets on this wall?

The Dell lounge - like many Dell products, it has proprietary hardware that keeps you from adding your own peripherals, like a roof. But there were regular live acoustic performances, which was cool.

The Opera booth was the place to be, and I don’t think they were even giving out swag. Buzz there was mostly around Opera mini and the Opera install as the browers for Wii. Firefox didn’t have a presence.

I shot this walking into True Stories from Social Media Sites. It was a pretty popular panel, with some pretty well-known names. When asked who here used Twitter, about 75% raised their hands - I’d be interested to see what that percentage is at NTC.

The Zappos guys were handing out rain ponchos at all the exits at noon. Smart way to get their brand out there - my #1 rule of swag is "Make it something useful to me, not just branded placement for you." As a result, ponchos and shot glasses get kept, stickers and T-shirts get tossed. I’d like to think that BF’s booklights and Magic 8 Balls are in the "keep" category.

More pics from the conference tomorrow.

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