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Beaconfire Survey: Twitter

Thursday, January 14th, 2010 by Jo

Periodically, we do a survey of Beaconfire staff to get impressions on a variety of non-profit technology issues. All opinions expressed here are solely those of their authors.

Twitter is an increasingly important player in social media – even Congress is tweeting. But while some people love Twitter, others love to hate it.  We asked our staff: To tweet? Or not to tweet?

(As a twist, tweeters were limited to 140 characters in their defense.  For non-tweeters, no limits.  It seemed only appropriate.)

Amadie, Marketing Consultant (@amadie): I tweet on online community, fundraising, analytics, and general randomness. My TweetCloud: tweetstats.com/gr…

Tim, Functional Consultant: I swore I would never – and didn’t see how it was anything but splattering my friends with the minutiae of my life.  Now I splatter daily.

Mark, Functional Consultant: 2 tweet, bt carefuly. No m@r hw shrt or fleeting, tweets stik arnd, r srchable & shw up lk NEthing. esp if ura celeb. Ask Gilbert Arenas.

Shiloh, Marketing Consultant: RT @Mark: tweet carefully. No m@r hw shrt or fleeting, twts stik arnd, r srchable & shw up lk NEthing. esp if ura celeb. Ask Gilbert Arenas.

Miro, Software Engineer: Tweeting needs to die a quick and painful death, at least in its 140 character iteration. The phone technology is progressing at such a point that within a few years, we should have fully web and email-enabled phones in every hand at which point the silly texting limitations and hvng t abbr evrythg is just a ridiculous requirement.

Instead of limiting our communication by the early 20th century technology, we should move it all forward by about a hundred years, and just call it all data … voice, web, texting, email. It’s all just bytes moving around.

While tweeting has its useful social uses (see Iran, natural disasters), and should be kept around for those reasons, far too many abuse it and try to make it deeper than it should be. See tweeting from Congress people as they’re in session, and the likes of Sarah Palin. If your entire thought can fit into 140 chars, maybe you should keep it to yourself.

Jo, Marketing Consultant: I tried to like Twitter.  I really did. I got an account, I followed a bunch of smart, entertaining people… but I gave up. There was too much noise, not enough signal.  And in too many cases, no thought behind the content.  Twitter has some good uses, I’ll admit… but give me a good ol’ blog, and I’ll be much happier.

Beaconfire Survey: The News

Wednesday, October 28th, 2009 by Beaconfire Bloggers

Periodically, we do a survey of Beaconfire staff to get impressions on a variety of non-profit technology issues. All opinions expressed here are solely those of their authors. With so much talk about the “death” of traditional news media and the growth of online alternatives, we asked our staff: How do you get your daily news? Do you still read a newspaper?

Susan, Administrative Assistant: When I was taking the metro, I would count on the Express for my daily news.  Now that I’m driving again, it’s all about WTOP news radio.

Amy, Functional Consultant: Indeed, I read the Washington Post every morning on my commute.  Sometimes, if I glance a picture or graphic in The Express over another commuter’s shoulder, I might read a little of that, too.  During the day I get my news from various news feeds on my iGoogle page – particularly CNN.com Headlines and “Top Stories” which pulls headlines across an array of providers (Bloomberg, The Post, The NY Times, Wall Street Journal, etc).

Tim, Functional Consultant: I haven’t read a paper in years.  During the day I get news via RSS feeds that I follow in Google Reader.  I listen to NPR radio shows via podcasts which I listen to during my commute.  Since picking up an iPhone, I increasingly get news via NPR, WSJ, Washington Post, and other apps.  In the evening I watch Jon Stewart who rounds out my daily news picture.  For real in-depth analysis, I read monthly and weekly magazines (Harpers, the New Yorker, and The Economist).

Andy, Project Manager: Every day I read DemocratandChronicle.com for local news, the Washingtonpost.com for national and political news, and search Google News for economic and financial stories of interest to me. I also read the print version of the Economist every week religiously.

Kristin, Project Manager: I listen to news radio on my drive in. Otherwise, re: papers, only on Sundays…it’s a luxury to sit down and read a paper these days…

Marissa, Functional Consultant: I get a Sunday Newspaper, but I don’t really read it for the news – I read it for that “Easy Like Sunday Morning” feel. I have an RSS Feed set up to send me local news. As for National News, I don’t have a specific way I follow it. I’m on the Internet all day, so somehow the really big news always trickles down to me somehow. I’m ashamed to admit it, but my most steady source for National News is the Daily Show.

Jeff, Principal Consultant: Yes newspaper every day. Something about seeing stories I wouldn’t normally choose to read.  I also use the AP news widget on blackberry when I don’t have the paper or want to see newer headlines.

Ali, Marketing Consultant: Washington Post online in the morning.  Facebook status updates in the evening.  Blogs on the weekends.  I spend about 2 minutes scanning the Post in the morning and click “read later” for articles that interest me.  This tags them to Instapaper on my iPhone so I can read them on the metro on the way home.  At night, I usually scan status updates for articles, blog posts or videos friends have found interesting.  I let them serve as an information filter.

Lynn, Principal Consultant: I use my Blackberry a lot and use the Google News Reader.  But I still enjoy sitting down with the physical newspaper over my morning breakfast.

Shiloh, Marketing Consultant: During the week I listen to NPR and supplement with my Facebook feed (my friends know what kinds of articles I’m interested in) and, if I’m lucky, episodes of the Daily Show/Colbert Report to put it all in perspective. I read the newspaper but only on weekends.

Amadie, Marketing Consultant: On the weekends, I love to sit down with the print newspaper – the Post on Saturday and Sunday, and the Sunday New York Times – and read them pretty much cover-to-cover. During the week, though, time is very limited. I follow several reputable national and local news sources on Twitter and scan the headlines throughout the day, and catch the top of the hour news on the Today Show while getting ready and the Daily Show each evening.

Jo, Marketing Consultant: I used to read the paper on the metro every morning, but I find it too big and awkward to read in a crowded train.  Now, I read the Washington Post via their mobile site on my way to work, supplemented with blogs later in the day.  And, of course, I need my dose of fake news from the Daily Show.

Beaconfire Survey: Subversive User Generated Content

Friday, May 29th, 2009 by Shiloh

Editor’s note: Periodically, we do a survey of Beaconfire staff to get impressions on a variety of non-profit technology issues. All opinions expressed here are solely those of their authors.
Three wolves howling
The internets have been besieged by 3 wolves – what started as a prank product review on Amazon.com became an online phenomenon when users marked it “helpful” and added their own ironic ratings to the mix (ex: Unfortunately I already had this exact picture tattooed on my chest, but this shirt is very useful in colder weather). Suddenly it was one of the most talked about items on the information superhighway, and the wolf skin site, which allows you to “wolfify” any website you choose, was born (similar to rickrolling, but with less surprise – users who look at the URL will know to expect something).

We asked the staff: What’s your favorite example of user-generated content that has been bum rushed by people who resist coloring inside the lines?

Tuscan Whole Milk, 1 GallonRebecca, Functional Analyst: I read that Amazon’s Tuscan Whole Milk is the product that started the whole review trend about 3 years ago.

Featuring a very impressive Edgar Allen Poe spoof:

Once upon a mid-day sunny, while I savored Nuts ‘N Honey,
With my Tuscan Whole Milk, 1 gal, 128 fl. oz., I swore
As I went on with my lapping, suddenly there came a tapping,
As of some one gently rapping, rapping at the icebox door.
‘Bad condensor, that,’ I muttered, ‘vibrating the icebox door -
Only this, and nothing more.’

Amadie, Client Manager: One of my favorite examples is the Playmobil Security Check Point toy

Playmobil Security Check PointReview highlight:

My son said he wants the Playmobil Neighborhood Surveillence System set for Christmas. I’ve heard that the CC TV cameras on that thing are pretty worthless in terms of quality and motion detection, so I think I’ll get him the Playmobil Abu-Gharib Interogation Set instead (it comes with a cute little memo from George Bush).

Erika, Operations Manager: Amazon’s Fresh whole rabbit reviews

A review of the rabbit:

How many weekends have I spent, in the loincloth, knife clenched in my teeth, running through the fields trying to find a rabbit? (A bunch, trust me on this, a bunch.) All so I can have something to sacrifice on the altar once I get to the cave.

Now, with this, home, fix a cocktail, go through the day’s mail, finish my drink and drive over to the cave, yank this carcass out of the box and offer this at the feet of my dark lord and master, boom, done. I’m happy, my dark lord and master is happy, everybody wins.

Other items viewed by the rabbit viewers: Uranium Ore

COLBERT TreadmillMiro, Software Engineer: I would have to say that Google-spamming to connect the word George Bush with “miserable failure”. That one is my favorite.

And of course, Colbert trying to get NASA to name the space station module after himself. Or the turtle. Oh well, I’ll admit it, I don’t think Colbert will ever get old for me.

Do you have a favorite? Add it to the comments!

Beaconfire Survey: The New Facebook

Friday, April 10th, 2009 by Beaconfire Bloggers

Editor’s note: Periodically, we do a survey of Beaconfire staff to get impressions on a variety of non-profit technology issues. All opinions expressed here are solely those of their authors. In light of Facebook’s recent changes to its interface, we thought we’d ask: The new Facebook – love it or hate it?

Tim, Functional Consultant: I like it personally, but I can see how this redesign is rubbing some users the wrong way. The reason I like it is that it has pretty much stripped it down to what I’m interested in: the status updates, postings, and wall conversations of my friends. I don’t really make use of groups or applications, so the feed on my homepage is pretty much just things that my friends have said or posted. It seems a bit shortsighted for Facebook to have assumed that all users will be interested in the same things I am. I guess I’m just lucky this time.

Just don’t get me started on the new Digg.com toolbar!

Elizabeth, Senior Consultant: Hate it – I can’t find anything, and I can’t seem to move certain elements around to where I want them (i.e., putting the birthday reminders at the TOP of the right column rather than the bottom) or control my settings for what shows up in my news feed as finely as I’d like to.

Also, some of the applications I have liked in the past are so buried now, I rarely think to go to them. And I can’t figure out a way to change where they show up.

Mark, Functional Consultant: I mostly like the new layout of Facebook. The home page body cleanly gives most of the real estate to what people really want most: a regurgitation of all the witticisms, “bon mots” and general brickety-brack from their friends. I also like the “hide all chatter from this person” feature (perhaps this isn’t new, but I like it) so that you can filter out overly eager types who give you three posts between taking the dishes from the kitchen table to the kitchen sink. The right-column gets glossed over and runs together, perhaps due to a lack of design elements, or perhaps because I’m just fixated on the body.

Rahul, Tech Lead: I love it. Except that the Filter to hide people and applications on the feed needs to be fixed so that I can set it to only show me people’s normal activities, and not what their favorite cities, philosophers, etc. are.

Jo, Production Specialist: I’m fairly indifferent to it. All the things I use most often (like status updates, posted items, etc) are still right there. So, I have no problems with it.

Beaconfire Survey: New Browsers

Monday, September 22nd, 2008 by Beaconfire Bloggers

Periodically, we do a survey of Beaconfire staff to get impressions on a variety of non-profit technology issues. All opinions expressed here are solely those of their authors. With Firefox 3 and Google Chrome just out, and IE8 and Safari 4 on the way, we asked our staff: What feature do you want most in your browser?

Michael, Principal Consultant: What I want? A mobile browser for the palm phone that works like the iPhone or better.

Miro, Software Engineer: I’ve said it many times before and I’ll say it again: the browser cores need to support many more objects natively. This includes tabbing/panels (in-page versions, not tabbing the way it exists to switch between documents), trees, native dragging and dropping between web elements, contextual menus, just to name a few. Make them fully supported, cross-browser compatible from day one.

The web developers are wasting too much time writing javascript and performing magic hacks to get the browsers to behave more like the desktop applications. Instead, raise the browser capability: do it rapidly, across the board, and soon.

Erika, Operations Manager: I want stability and compatibility.  It seems to me that every time there’s a new browser something gets lost or something changes so drastically that Web sites which aren’t even really that old don’t work anymore.  Or the new browser isn’t compatible with all of the other browsers and suddenly you find yourself having to do a lot of extra work to make sure your site works in yet another browser.

With our nonprofit clients, this means more money spent just trying to get the site to work.  Everyone has to draw the line somewhere, and that often means leaving out a certain percentage of the population because you can’t afford to make your site work with the browser they’ve chosen to use.  Choice is a great thing, as is innovation.  But if someone gets frustrated enough with your new browser because none of the web sites they go to will work, they’ll go back to what they were using before.

Tim, Functional Consultant: Everything I want a browser to do,  Firefox (with addons) does.   The Web Developer Toolbar and Firebug are indispensible and add functionality to the browser that makes coding HTML much easier.  I like the lean speed of Chrome, especially how it works with Google online applications, but I see it more as a window into those applications than as a general purpose browser since it can’t to a 10th of what Firefox can.  If IE eventually includes the ability to easily install addons like Firefox does, it would be a toss-up as to which I’d prefer.

Mark, Functional Consultant: Feature-wise, I want tools that make browsing quicker and easier like mouse gesturing, tabbing, quick bookmarking, built in searching and lookups against sites I’ve been to. I also want developer analysis tools so I can look at and test changes to the underlying code, and get extended error information when problems occur. Firefox 3 is meeting these features for me.

From a design standpoint, I want a quick, secure and light core that doesn’t crash, or gives me ways to mitigate crashing. And one that lets me bolt on just the features I want and need. I feel like Chrome is that quick, secure and light core (so far) but doesn’t yet have the additional features available.

John Brian, Marketing Consultant: As much as I’d like to say stability, given the frequency with which Netvibes crashes my browser, in the end, the most important feature for me is compatibility with most websites. I’d rather not have to have IE open to work in a CMS, then open Firefox to read Digg, and keep opening different browsers for different purposes. This is why I never use Opera: the strict HTML reading seems designed to break things, rather than make them work.

Beyond that, I like a browser that gives me plenty of ability to customize features – Firefox and Internet Explorer are good about this, and Chrome has made some promises in this direction as well.

Beaconfire Survey: New iPhone

Sunday, August 3rd, 2008 by Beaconfire Bloggers

Editor’s note:  Periodically, iphone we do a survey of Beaconfire staff to get impressions on a variety of non-profit technology issues. All opinions expressed here are solely those of their authors. With the new iPhone out on the street, we thought we’d ask our tech-savvy staff: Do you plan to switch to the new iPhone? If not, what feature are you waiting for?

Mark, Functional Consultant: iphone is not currently compatible with metro (other than getting next train info above ground, outside of the system), so heck no. Start giving me a choice of carrier, including Verizon, and then maybe…

But then again, the cost is exorbitant – especially for someone like me who only occasionally reaps the benefits of the mobile internet. I’m hardly ever more than a few feet away from a desktop or laptop for most of every day, so it’s not like I really NEED it.

Sure, at the cheapest iphone is only $200 for the 8 GB version, but add in the ongoing service fees and you’re out quiet a lot. ATT’s basic plan is $70/month for unlimited internet and 450 minutes of talk time – and NO text messages included. So that comes out to $1,040 total cost of ownership in the first year at the cheapest. No thanks

Lynn, Principal Consultant: I’ll only even think about an iPhone if they extend carriers beyond AT&T.

Eve, Creative Director: A a current iPhone addict, it was tempting to upgrade but I resisted for a few reasons. First, I didn’t wanna fix what ain’t broke — Im so in love with this device, I didn’t want to do anything that would come between us, including the 2.0 firmware update that I could implement right now if I wanted to. Secondly, I’m holding out for a 32gig model so I don’t have to pick and choose what music/media I can have on it (as I need to do now with my 8 gigger). Lastly, the “new” features that are only available on the 3G (like speed, outlook synch and others) are not as high on my priority list like picture SMS would be.

Maybe when I’ve had my baby for a year around xmas time, I’ll take the plunge.

Kristin, Project Manager: No, I’m not going to upgrade because I like my super tiny, low-tech phone that only makes calls and sends text messages. However, if I was considering replacing my phone, I wouldn’t go with the iPhone because it’s on the AT&T network.

Tim, Functional Consultant: I’m not planning on upgrading.  I am as dissatisfied with my current phone as I’ve been with any other phone I’ve had.  At least this one came nearly free with my Verizon plan.   I don’t hate it nearly as much as I would if I’d paid hundreds of dollars for it.  Oddly, since I am a bit of a gear-freak, I’m not looking for a phone to do more; I don’t even need the camera in the phone I have now, never use the internet, and don’t play games.  I suppose, when it comes to phones, I’m a bit of a Luddite.

Eric, Senior Consultant: When the put a respectable hard drive on the iPhone and make it available for carriers other than AT&T, I’ll upgrade.

Shiloh, Production Specialist: I will not be upgrading to the new iPhone, as I have poured all my extra gadget cash into the Wii.

Kate, Administrative Assistant: I’m quite happy with my old iPhone, especially since it means I get to stay on the more inclusive old AT&T plan. I was also able to get a bunch of new updates and new applications that were released with the new phone. (For example, the free application “Shakespeare.” I now have the complete works of William Shakespeare hanging out in my phone, taking up negligible space.) I’m rarely an early adopter, but I think that it’s paid off for me in this case.

John Brian, Marketing Consultant: I probably won’t buy an iPhone until they add functionality like copy/paste and the ability to run things in the background. The app store is nice in theory, but the way Apple has to approve all apps and patches, combined with preventing apps from integrating with features like the phone and iTunes keep it from really letting users get the most out of their phone. Plus I’m not wild about having to switch to AT&T.

Rahul, Tech Lead: I’ll wait to buy it when it’s either $50 bucks or Free. The Motorola razr was similarly priced when it first came out and now is given away for free for the basic version.

Why pay full price when Apple will have to subsidize it under impending competition from other market players that are approaching to or have already exceeded the hardware capabilities of the iPhone.

The Android OS by Google will make a level playing field in the new cell phone wars.

Taylor, Software Engineer: Reasons why I am resisting the temptation to get an iPhone

4) Not only is it a lot of money to purchase the iPhone itself but then I would start paying for monthly internet on my phone and I’d probably want to buy apps and download more music, etc. I don’t want to open all those doors.

3) I find it healthy to be disconnected from the internet for portions of the day (ie. My 7 minute commute) 

2) I have been very impressed with the reception I get with Verizon and I have NO interest in switching to AT&T

1) I can get the red sox scores by text messaging google and that is really all that matters!!!

Ali, Marketing Consultant: I share my fellow coworker’s opinion on two points: cost and provider.  I’ll switch to the iPhone when the former shrinks and the latter widens.  Either that or when my Verizon Q dies.

Elizabeth, Senior Consultant: Although I really want one, I also really like t-mobile, so until Congress steps in and requires carriers to unlock phones so you can use any phone with any carrier, I’m probably sticking with my Razr.

.Arlene, Office Manager: No I don’t plan to upgrade.

Beaconfire Survey: Firefox 3

Sunday, June 29th, 2008 by Beaconfire Bloggers

Editor’s note: Firefox 3 Periodically, we do a survey of Beaconfire staff to get impressions on a variety of non-profit technology issues. All opinions expressed here are solely those of their authors. With the release of Firefox 3 burning up the internets (no pun intended), we though we’d ask: Have you installed Firefox 3? Why or why not??

Kristin, Project Manager: No. Because I’d rather have everyone else troubleshoot the bugs for me…

Amy, Functional Consultant: I haven’t upgraded yet.  Mostly because my computer has been acting up lately and I don’t want to change anything that’s not currently broken :)  However, Mark was showing off some of the extremely cool new FF features in the functional team meeting this morning and I may have to go ahead anyway.

Tim, Functional Consultant: I’ve upgraded to Firefox 3 at home, but not yet at work.  At home, it’s all about being a user and I think Firefox offers a much better user experience than any other browser, and that Firefox 3 is a better experience than the previous version.  A huge item for me is that version 3 plugged some pretty egregious and long-standing memory problems.  Pretty much every improvement Mark mentioned in his earlier post is a compelling reason to switch.  The main reason that I’ve yet to upgrade at work is that there are several addons that are not yet compatible with version 3 (and now that I take a minute to check in on my favorite addon, “Google Browser Sync,” I see that it is no longer available for download.  Ouch!).  Oh well…back to the drawing board.

I guess I’ll install version 3 now.  Though I’ll run both versions instead of doing a complete upgrading since the page rendering and CSS support is slightly different in each.

Kesah, Client Manager: Although I have checked out Firefox 3, I’m not yet using it.  I usually hold out after a major software release so that I can avoid the initial bugs.  Also, from what I’ve heard not all the extensions are compatible with the new version yet.

Michael, Principal Consultant: It’s been on my list to do, but time to do it has held me back. Reading Mark’s review just moved it up on my priority list.

Joanna, Production Specialist: At home, I was automatically upgraded to Firefox 3 beta when I upgraded to the newest version of Ubuntu Linux.  That was a couple months ago.  Most of my plug-ins didn’t work in FF3 at the time, much to my dismay.  I think the plug-in situation has improved now, but I’m still holding off on upgrading at work until I’m convinced that my favorite tools will work.

Taylor, Software Engineer: I have it downloaded and installed but I have not been using it because all the extensions that I love so much aren’t all compatible with it yet, but I expect/hope they will in the coming weeks.

Lynn, Principal Consultant: I prefer to wait until others have helped the software provider work out all the kinks (or at least until the kinks have been identified so I can decide whether it matters to me or not).

Adebo, Software Engineer: Yes I upgraded to the new FF3.  I am an early adopter of software and technology in general, with consideration given to cost, so it was only natural to get the newest version.

Erika, Operations Manager: I haven’t updated yet.  I tend to hold off on updates like this until others have boldly gone before me and tested the waters.  If it ain’t broke, don’t update it, is my policy.  Firefox 2 seems to be working just fine for me at the moment.

Kate, Administrative Assistant: At home, yes, because I’m married to a techie who takes care of such things. Here, no, because Firefox 3 hasn’t knocked my socks off to the point that I want to be bothered upgrading it at work yet. If I’m pleased with it after playing around with it at home, I’ll likely make the switch here as well.

Elizabeth, Senior Consultant: Yes, because FB told me to. The only new software I automatically avoid like the plague is produced by a company that rhymes with Plicrosoft.

Miro, Software Engineer: I was running v2 at home (on Linux). Left it open over night. Next morning, it’s using up all the remaining memory on the machine, and it took me 5 minutes to even shut the thing down.

Memory leaks anyone? I’m waiting for the l33t users to do it first. I dare them.

Mark, Functional Consultant: I’ve upgraded at work, but not at home.

I made the switch fairly quickly mainly b/c Firefox is one of the few open source projects that has such a large community and great momentum behind it, that being an early adopter of a new version involves low risk. Also, I had tired of the memory problems that I was experiencing in version 2 (though those could have had more to do with add-ons than the core itself).

The new features also sounded enticing, and I have already found them to be a step forward in browsing.

Jeff, Principal Consultant: No time to do it yet.

John Brian, Marketing Consultant: As an IE aficionado, I just don’t use Firefox enough to upgrade yet. I’m sure I’ll move up eventually, but the only feature Firefox could add that could make me switch would be for Microsoft to set it as their new default browser for home users.

Have you upgraded yet? Leave your thoughts in the comments. If you’ve a web developer, Tim found some instructions to install both versions at once:

I found this very helpful article outlining how to install FF3 using a different profile from your existing FF2 install.  It will also allow you to run them simultaneously.  There is one piece missing in the instructions where you need to specify a different install directory and shortcut group name.  I chose Firefox3 (duh).

http://www.kensavage.com/index.php/archives/firefox3-and-firefox2/

Beaconfire Survey: Summer Volunteering

Friday, June 20th, 2008 by Beaconfire Bloggers

Editor’s note: Periodically, we do a survey of Beaconfire staff to get impressions on a variety of non-profit technology issues. All opinions expressed here are solely those of their authors. This week, we thought we’d ask: How will you be volunteering this summer?

John Brian, Marketing Consultant: I’ll be going door to door and phone banking for the Obama campaign. Here’s to Virginia as a swing state!

Kristin, Project Manager: I will be participating in the Ocean Conservancy coastal cleanup in September.

Erika, Operations Manager: I will be volunteering for Quotidian Theatre Company, a local non-profit professional theater company, where all Board members are unpaid volunteers.

Elizabeth, Senior Consultant: I’m stepping up from chair-elect to chair of the Greater Washington Network’s CAE Action Team, continuing as part of the Greater Washington Network’s leadership council, and continuing as a member of ASAE’s Membership Section Council. I’m also proctoring the social media lab as a resource on wikis at the ASAE annual meeting. Finally, I’m serving as a judge for ASBO’s (the Association of School Business Officials International) Eagle awards.

Jeff, Principal Consultant: I’m the president of my neighborhood civic association. While this might not typically count as volunteering when folks are asked about this, in this case, we are a very active community so the effort is substantial. Trying to work the District government to come up with a plan to re-use the neighborhood elementary school building/grounds that the government just closed is a huge effort. So, I’ll spend my summer wrangling with the Mayor, his various deputies and agency heads, and our great councilmember to get commitments to what we’ve asked for and then to ensure they are honored. Fun!

Andy, Project Manager: I will be helping to generate attention and interest in the Power of One Solar Car Project. Right now, they are attempting to set the world distance record for a solar car by driving from Buffalo, NY to Inuvik, Northwest Territory (Canada) and back – a roundtrip distance of 10,000 miles.

Beaconfire Survey: Tech Gadgets

Sunday, June 1st, 2008 by Beaconfire Bloggers

Editor’s note: Photo Credit: http://www.flickr.com/photos/manarh/55829927/ Periodically, we do a survey of Beaconfire staff to get impressions on a variety of non-profit technology issues. All opinions expressed here are solely those of their authors. This week, we thought we’d ask: What’s one tech toy or gadget everyone should have?

Andrew, Project Manager: Portable GPS, so you always know where you are during your adventures – big or small.

Michael, Principal Consultant: Let’s get real, no matter what tech gadget you have, the underlying need is POWER. That’s why my absolute favorite tech gadget is iGo. No matter where I am or what gadget needs juice, iGo fires me up.

If it only had an adaptor for my motorcycle, I’d be in heaven.

Milo, Marketing Consultant: It’s hard to exaggerate all the myriad little ways that smartphones make your life easier (pass time on the metro, keep track of tasks, send email, etc.). While their market penetration is still relatively low (<10%), smartphone usage is going to become more and more ubiquitous as cheaper and more advanced models are released.

Lynn, Principal Consultant: When you’re standing in front of a closed restaurant while the friend you were meeting has already figured it out and found a table at another eatery wondering why you’re not answering your cell phone (because it’s on your office desk, sigh), what other answer is there? What on earth did we do before cell phones!

Kate, Administrative Assistant: Cell phone. Let’s be honest with ourselves.

Miro, Software Engineer: A military grade GPS device, accurate to a foot, with driving directions. Cause you can’t get where you’re going in life without first knowing where you are.

Taylor, Software Engineer: After being delayed at the Miami airport for 6 hours and having no way of communicating with my (non-Spanish speaking) friend who was anxiously awaiting my arrival in San Jose, I am going to have to say cellphones.

Eric, Senior Consultant: For me, it’s the Blackberry. When the computer is off, it’s email and web browser (the first passable phone browser I’ve ever had) and when the computer is on, it’s a broadband modem.

Jo, Production Specialist: My favorite gadget that I actually own is my linux-compatible MP3 player, which lets me take all my music wherever I go, but these are at the top of my wish list:

  • A GPS system for my car, because I have a habit of getting very lost when I drive in DC or Baltimore; it would be nice to have someone give me directions instead of me fumbling with a map.
  • A Kindle, so I can read the news on the Metro without carrying a bulky newspaper, and when I finish the news, I can switch to any book that I’m reading.

Tim, Functional Consultant: I have tried and tried, and can’t think of a single gadget that I use that comes anywhere near being as indispensable as by cell phone. Nothing fancy though; I really liked having a Smartphone for a while, and being able to check email and browse the Web on the Metro, but I can easily live without that. What I can’t live without is a basic cell phone.

Elizabeth, Senior Consultant: In “I can’t live without it” order:

  • Palm Tungsten T3 (I’m such a Luddite!)
  • Cell phone
  • iPod
  • TiVO

Adebo, Software Engineer: The cell phone is a good one. But for TV viewers, I have to go with the TiVo. Nothing beats being able to skip ALL commercials, and watching what you want, when you want.

Amy, Functional Consultant: One gadget that has worked its way into my subconscious is TIVO. The ability to pause and rewind tv is fabulous – particularly for watching sports. Only one of my tvs has it but I invariably find myself trying to use the rewind button on the ones that don’t have it.

Erika, Operations Manaer: My favorite tech gadget is the wireless card in my computer that allows me to be sitting in a comfy chair in my living room instead of at the desk in my office upstairs. If I didn’t burn so easily, I’d be sitting outside enjoying the weather.

Cara, Project Manager: I agree DVRs and Cell Phones. I needed to give up my precious TiVo for a regular DVR and the usability of the DVR is a sad sad second compared to TiVo but I still wouldn’t like to be without it.

Rahul, Tech Lead: In the same manner, I use my iPod touch as my computer at home. I rarely use my laptop except if it’s work related and I can do just about anything through it’s Safari browser, including checking Outlook Web Access, Gmail, Twitter, Facebook, Google News Reader, and of course Slashdot and Engadget. The best part of it now are the hacked applications like the book reader which I have a few books on now. No need to get a Kindle or the Sony eBook reader.

When I do get the iPhone 3g, I will still use the iTouch as a PC.

Shiloh, Productional Specialist: I have to agree that cell phones are the biggest gadget I can’t live without. My combo cell phone, mp3 player, fm radio and pedometer (which you wouldn’t think you’d use, but I check it daily) has everything I want while I wander around DC.

The other “tech gadget” I can’t live without is my Tune-A-Fish shower radio. Gotta have my NPR in the morning.

John Brian, Marketing Consultant: I love my GPS and my digital camera, but I’ve got to give props to weird things you can plug into your USB port, like a missile launcher, vacuum, and pencil sharpener. Taking the cake is a beverage chiller, ensuring that your soft drink is on an unstable surface mere feet from your computer.

Beaconfire Survey: Social Networks

Saturday, May 3rd, 2008 by Beaconfire Bloggers

Editor’s note: socnets Periodically, we do a survey of Beaconfire staff to get impressions on a variety of non-profit technology issues. All opinions expressed here are solely those of their authors. With so many social networks out there, every one appeals to a different audience. This week, we thought we’d ask: Which social networks do you have a profile in?

Eve, Creative Director: Facebook, Linked in, and Dogster

Lynn, Principal Consultant: Facebook and LinkedIn

Jeff, Principal Consultant: Facebook (more lurker than active but have over 100 friends), LinkedIN (I use this quite a bit for connecting with former colleagues, partners and even for recruiting), Terrapin Alumni Network (have profile but found few of my college classmates were on yet. It was early after its launch so worth another look), and MySpace (I believe I have a profile but haven’t used it but once).

Michael, Principal Consultant: The active ones are LinkedIn & Facebook for me.

Kate, Administrative Assistant: I currently use Facebook regularly, after having canceled my Myspace profile a few months ago. I also have a random smattering of profiles on blogs and other things that may tangentially be considered “social networks,” but they’re ill used, so I’ll leave them out.

Andrew, Project Manager: Facebook and LinkedIn

John Brian, Marketing Consultant: I’m on Facebook every day, Flickr once a week, LinkedIn once a month, and Twitter when I go to conferences and such as a way to micro-blog. I was really pulling for Essembly to make it, but it never got anywhere.

Taylor, Software Engineer: I only use Facebook. When it first opened up I was attracted to its privacy settings and it seemed much more reputable than myspace. As it has loosened up, i.e.:

  • Opening fb up to users under the age of 18
  • Allowing external developers to design their own applications,
  • Adding the ability for external sites to send feeds about your actions to your fb profile,

I have considered ending my account, but what it boils down to in my mind is that if you are careful and stay informed about your privacy settings and how they change then fb is a fairly secure place to be. It is also an incredible networking, information sharing and social media tool.

Tim, Functional Consultant: In order from most used to least:

  • Facebook
  • Shelfari
  • MySpace
  • LinkedIn
  • Flickr
  • Twitter

Erika, Operations Manager: I use LinkedIn. It’s not only a great way to keep in touch with former colleagues, but it’s also a useful recruiting tool. It enables me to post job openings for Beaconfire and send them out through my network (or post directly to the entire LinkedIn network). Personal referrals are still the best way to find a job and, from a recruiting standpoint, it’s always better to find candidates who are recommended by people you know and trust. It reminds me of the old shampoo commercials — you tell two friends, and they’ll tell two friends, and so on, and so on.

Brad, Functional Consultant: Actually use: Facebook, LinkedIn. Have but don’t use: MySpace, Friendster, Yahoo Mash, Twitter (might use Twitter more). Also, it’s not a social network exactly, but I use Highrise to manage my contacts

Ali, Marketing Consultant: Amazon, LinkedIn, Facebook, Delicious are my four big ones.

Elizabeth, Senior Consultant: I use Facebook and Linkedin pretty extensively. ASAE has started their own internal social networking feature, and I’m cooperating, but I think the horse may have already bolted on that one (there are multiple ASAE and association groups on both FB and Linked). I joined Naymz because several people asked me to, but I never use it. And the DC Rollergirls are all on MySpace, so I keep up with derby news there, but I don’t have a profile set up.

Mark, Functional Consultant: Here are mine:

  • Yahoo groups
  • Facebook
  • MySpace
  • Linked In
  • Flickr

Marissa, Functional Consultant: I’m in Facebook and Goodreads, though I use Goodreads more as a place to maintain the list of books I want to read, rather than a social network.

Kristin, Project Manager: Linked in, Facebook, Yahoo Groups

With new social networks popping up every day, this is bound to increase. In case you’re keeping score at home, of the 16 Beaconfire employees who answered, 15 included Facebook and 12 included LinkedIn!

Beaconfire Survey: A few non-profits we like

Monday, April 28th, 2008 by Beaconfire Bloggers

Editor’s  note: Periodically, we do a survey of Beaconfire staff to get impressions on a variety of non-profit technology issues. All opinions expressed here are solely those of their authors. All of us Beaconfire are civic-minded, volunteering and donating to a wide range of non-profit organizations. This week, we thought we’d ask: What non-profit organization would you want to work with and why?

Kesah, Client Manager: Tipitina's Foundation I would love to have the opportunity to work with the Tipitina’s Foundation.  They provide support for Louisiana’s music community and strive to preserve  the state’s musical culture.  After Hurricane Katrina they were quick to respond to the needs of New Orleans’ displaced musicians and continue to help in the rebuilding effort.  Their Music Office Co-ops provide technical resources and training for local artists.  This organization supports New Orleans, music, and technology, all things I am passionate about.

Tim, Functional Consultant: Human Rights Campaign I’d love for Beaconfire to be working with a LGBT advocacy organization like the Human Rights Campaign.  They are a great organization who seem commited to online advocacy and put a lot of energy into furthering debate on issues of concern to the LGBT community.  They use Convio for their campaigns, and given the issues they are concerned with, it seems like they would be a great fit with Beaconfire.

truemajMarissa, Functional Consultant: I would love to work with True Majority. I love their mission, I love Ben Cohen’s ice cream, and I love their Oreo cookie piece. True Majority gives progressive activism a sense of humor backed by logic and facts. I’ve been carrying around the True Majority Scroll Pen for years.

Kate, Administrative Assistant: I would like to work with RAINN (Rape, Abuse, and Incest National Network,) because RAINN I very much admire their work, and because I think that their online crisis hotline is a very innovative use of technology. It can be very daunting for a survivor of sexual assault to pick up the phone and talk about it with someone they’ve never met, and RAINN has addressed this with a way for survivors to get the information they need from a real live person via secure IM. Personally, I don’t even order pizza delivery from anyone who doesn’t have an online ordering option, as I find the phone call far too daunting.  With this in mind, I have no problem believing that far more people will be accessing RAINN’s counselors than before.

Milo, Marketing Consultant:Kiva I’d love to work with a client who’s completely native to the Web (like Kiva, Moveon.org, Google.org, etc.).  These organizations are comfortable in the online environment and like to bush the medium’s boundaries. As a result, they’re consistently breaking new ground in the online campaigning space.

Americans for the ArtsJohn Brian, Marketing Consultant: I’d love to work with Americans for the Arts ‘ they’ve got a great mission, a constituency that would be fun to market to online, and a trusted national brand. It would also be nice to get some use of my arts admin degree again!

Taylor, Software Engineer: Habitat for Humanity I would love to work with Habitat for Humanity.  There impact is equally seen locally as well as all over the world.  I like that the organization focuses on getting people involved and to volunteer their skills just as much as is does raising donations. 

I am also a big fan of Grassroot Soccer because it uses the international passion of playing soccer to unite people in the fight against AIDS.

Finally it would be great to work with the ONE campaign because of the hundreds of great organizations that it unites (including some of our clients, Heifer, Bread for the World and The Hunger Project).

These are just a few of the many, many non-profits we’d love to work with. Are you looking to redesign your website, add some kick to your marketing work, or transition to a new software solution? Give us a call – we’d love to see how we can help you reach your goals!

Beaconfire Survey: QA Tips

Monday, April 21st, 2008 by Beaconfire Bloggers

Editor’s note: Image (c) Tucows.com Periodically, we do a survey of Beaconfire staff to get impressions on a variety of non-profit technology issues. All opinions expressed here are solely those of their authors. We’ve either just launched or are about to launch a number of big projects lately, so we’ve been doing a significant amount of quality assurance. As a result, we wondered: What is one QA tip everyone should be aware of?

Mark, Functional Consultant: Start QA with a complete, well thought-out and usable test plan.

Jennifer, Project Manager: Always compare the deliverable against the original specs, and any subsequent change orders. Always.

Lynn, Principal Consultant: Include people on the QA that know nothing about the application or tool. They’ll be sure to interact with the tool in ways you never thought of (which is what your users are bound to do!)

Kristin, Project Manager: After our QA is done, make sure everyone is clear about acceptance of the final product.

Brad, Functional Consultant:

  • The people that design the test plan should have been involved in gathering requirements. The people who conduct the testing should not have.
  • When testing, TRY to break the interaction. Simply reproducing the “right” steps doesn’t prove anything.
  • Writing bug tickets is an art. You should always include the page/action that produces the error, and what the expected result should have been. If possible, include the relevant spec. Bugs written in the form of “submitting the form didn’t work” are incredibly common, but not useful.

Marissa, Functional Consultant: Every day, all day, I keep as many different browsers open as the memory on my computer allow. I try to bounce through all of them equally throughout the day (although Firefox is my favorite). That keeps me constantly aware of what my work is doing in the whole slew of browsers, minimizing bugs once we get to the formalized QA process.

John Brian, Marketing Consultant: Before an email goes out, we like to run it through deliverability monitoring software to make sure major ESPs don’t see any red flags. It’s also helpful to have someone completely uninvolved in the process read the email to make sure there are no comments left in like “[Find out if this is true before we send!]”

Beaconfire includes a rigorous QA process in every project, to make sure everything works as intended before going public. Look for more posts on this topic in the future!

Beaconfire Survey: Web 6.0

Tuesday, April 1st, 2008 by Beaconfire Bloggers

Editor’s  note: A little cliche? Each week, we do a survey of Beaconfire staff to get impressions on a variety of non-profit technology issues. All opinions expressed here are solely those of their authors. We like to think of ourselves as ahead of the curve, so rather than focusing on Web 2.0 or Web 3.0, we’re already planning for Web 6.0. So this week, we asked the Beaconfire staff: What advances will be considered part of Web 6.0?

Lynn, Principal Consultant: With Web 6.0, my kitchen appliances will monitor my whereabouts (probably by cell phone) and know when I’m heading home. I’ll walk in the door to find dinner ready and waiting.  No more planning ahead!

Joanna, Production Specialist: Web 6.0 will see a simplification of the internet, eliminating extraneous, distracting features and focusing back on its original purpose: a global electronic forum for creating, sharing, and viewing pictures of cute kittens.

Milo, Marketing Consultant: Web 6.0 will usher in the era of the apolitical Web.  ePundits will be banished from the blogosphere, which will turn into a bucolic Arcadia with pan flute-playing satyrs.

Michael, Principal Consultant: I’m most excited about Web 6.0 Extramind communites. The groundbreaking occular implants with direct integration to your cognitive accelerator will for the first time truly allow you to see the world through someone’s elses eyes. Add the PediPlant 6.0 extenders to walk in their shoes. Extramind communities will foster a rich shared experience bringing the human race closer to empathatic understanding than ever before.

John Brian, Marketing Consultant: Forget video and audio – if a site doesn’t have a telepathic projection interface, it’s out of date! Not just for accessibility reasons, but by the time we get to Web 6.0, attention spans will be so short that we’ll have to beam content directly into supporters’ brains.

Jennifer, Project Manager: The nonprofit sector will stand out as an innovative leader in organizational effectiveness as practitioners of chaos theory demonstrate that data disintegration increases constituents’ pervasiveness and as a result the organization’s revenue and ROI on each fundraising dollar will multiply.

Ali, Marketing Consultant: The next wave of the Internet is going to bring the olfactory system into the web browsing experience. Computer screens will be equipped with scratch and sniff devices giving marketers one more thing to think about. "Should we use spring rain or campfire scent for the protect the forest campaign?"

Kate, Administrative Assistant: Because of the advancements in one-way time travel, most of Web 6.0 usage will entail writing in the sand with a stick.

Update: Tim, Functional Consultant: With the advent of Web 6.0 I look forward to the full (finally!) adoption of Habitrails 2.0. That we’ve been able to fully leverage the advances in reliability and speed gained over Habitrails Public Beta 2 (which seemed to be in beta status for years!) through the release of Habitrails 1.0 early last quarter, has been an absolute godsend for those of us who have truly come to rely on the features previously unavailable to us. But enough is enough! It’s time to accept that Habitrails 2.0 is the wave of the future and quit supporting the creaky old legacy builds that we’ve been trying to patch together with gum and tape for so long. I, for one, welcome our new hamster overlords.

Happy April Fools day from all of us at Beaconfire!

Beaconfire Survey: Mobile Browsing

Friday, March 14th, 2008 by Beaconfire Bloggers

Editor’s  note: EachMobile browsing week, we do a survey of Beaconfire staff to get impressions on a variety of non-profit technology issues. All opinions expressed here are solely those of their authors. With NTC next week, many of our readers will be browsing from mobile devices like phones and blackberries. So this week, we asked the Beaconfire staff: What website do you most wish had a mobile version?

Jeff, Principal Consultant: Most of the staff already know and ridicule my ability to check the metro “next train” information from my phone. This simple WAP enabled application on the WMATA metro site is by far the most useful mobile site I use.

Other must haves include fantasy football sites where you can check the score of your matchup while at the game or at your favorite watering hole without dragging around your computer.

Lastly, there is a mobile site for zipcar, my other must have transportation option. However this app is less necessary since the easiest way to access when not in front of a computer is through the automated phone system. Sweet.

Milo, Marketing Consultant: Central Desktop.  Bringing their online project management software to the next level of seamlessness will require making their tools more accessible on mobile browsers.  As of now, it’s not even possible for users to login from Blazer (the mobile browser I currently use).  

John Brian, Marketing Consultant: LogMeIn, or other remote desktop apps. I sometimes need more power than I could get from my iPod or phone, and would like to be able to enlist my desktop to help out.

I’d also like to see blogging software use a mobile version; updating Wordpress from an iPod was painful.

Taylor, Software Engineer: Google, particularly the maps and yellow pages. If I can look up locations, I can generally get the other information I need.

Kristin, Project Manager: I’d say sites that I need to access when I’m out and about. Like mapquest or google maps when I’m driving around and lost. Or like Jeff said, the metro arrival/departure info.

David, Software Engineer: Restaurant finders and gas station finders.

Eric, Senior Consultant: I’d like to see a good mobile feedreader. Email as well, of course; I find that Yahoo mail is barely passable. If I was going to tinker with my phone, though I think of it not as much as a substitute for the internet, instead I wish that there was better hardware. A better camera and a camcorder, as well as the applications to blog mobile. I’d like to see a way to upload video to Wordpress.

With the mobile revolution, web design firms like Beaconfire are paying more and more attention to making sites look good on mobile devices. Make sure you check back for more on this, and keep reading the Beaconfire Wire on your mobile device next week as we blog from NTC.

Beaconfire Survey: Green Computing

Tuesday, March 11th, 2008 by Beaconfire Bloggers

Editor’s  note: Each week, we do a survey of Beaconfire staff to get impressions on a variety of non-profit technology issues. All opinions expressed here are solely those of their authors. This post was supposed to be for last week, but was delayed due to SxSW – please accept our apologies. This Last week, we asked the Beaconfire staff: How do you tech green?

Michael, Principal Consultant: I tech green by unplugging unused devices, buying highest efficiency models I can, and never computing on the weekends.

Kristin, Project Manager: Little things include:

  • Manually start my backup right when I leave for the night, and have my computer shut down once the backup is done (rather than leave my computer on all night).
  • Try and turn off as many of the blinky lights as possible when I’m not using them (monitor, etc)
  • And, of course, try to turn off lights in unused offices and conference rooms

Mark, Functional Consultant: My biggest move towards going green (in general) is I moved into the city into an old house and take mass transportation to and from work everyday. By doing so, I’ve offset parts of my tech carbon footprint, including leaving my home computer on most of the time in case I need to remote in to it. Though I do set the home machines to sleep after inactivity and have moved to an LCD monitor.

David, Software Engineer: I have a ‘Watt’s Up power meter device. I have audited every appliance and electronic decide in my house for idle and peak power usage, shop at My Organic Market which purchases 100% wind power energy for it’s store, wait to order from Amazon and other retailers until I have 4+ items to ship, In addition:

  • All my light bulbs are compact florescent and light to energy usage appropriate.
  • Motion sensor front walkway light
  • Water heater turned down
  • Energy efficient windows,doors, washer dryer, fridge, Hot water heater
  • Luckily had radiant hot water heating, which is superior energy usage to forced air.
  • Luckily an east facing home with large windows
  • Checked insulation in roofing and walls for air exchange.
  • 7-day programmable thermostat for energy use only with people in the home.
  • Cleaned furnace and A/C unit yearly for optimum efficiency
  • Insulated A/C ducts to prevent cooling loss.

The net result is very small water and power usage. I’ve been researching solar panels for a while now and have a price point I’m waiting for.

Kate, Administrative Assistant: Well, frankly, I don’t do as much as I should. I do tend to think in terms of what’s going to keep the electric bill down, though, which helps a bit. This mostly includes keeping monitors off and making sure that the computer’s in ‘sleep’ mode when not in use.

John Brian, Marketing Consultant: This question actually came up as a result of an article about how a Second Life person uses as much energy as a resident of Brazil. For me, it’s mostly turning my computer when I can, though that can be tricky when you schedule defrags, downloads and updates to run while you’re sleeping or out. I also try to avoid leaving my peripherals plugged in except when needed – it’s not only good for the environment to not leave your cell phone charging all day, but it’s also often good for your battery’s lifespan.

At the office, we recycle paper, glass, and plastic, keep the thermostat turned down (or up) during non-work hours, encourage working from home, and use motion-sensor lights in conference rooms that people otherwise forget about. Most of us also have our monitors go to sleep when not in use, and when construction forced us to use the restrooms on the floor below, we lobbied to have the stairway unlocked so we didn’t need to take the elevator.

What about you, readers: how do you tech green at home or at work? Is there something Beaconfire should think about doing to be greener?

Beaconfire Survey: RSS

Saturday, March 1st, 2008 by Beaconfire Bloggers

Editor’s  note:RSS Each week, we do a survey of Beaconfire staff to get impressions on a variety of non-profit technology issues. All opinions expressed here are solely those of their authors. RSS is becoming ubiquitous, and with the sheer volume of content on the internet, more users are finding that they need a way to manage their content. This week, we asked the Beaconfire staff: How do you consume RSS content?

Eric, Senior Consultant: I aspire to have a complete set of Yahoo! pipes to perform elaborate analyses of of the blogosphere and social media about the the people and issues of importance to me, translates snobby foreign news sources into English to make me seem smart at parties, and otherwise leap tall buildings.

But in fact, I use the built in reader in IE7 to keep track of about 2 dozen environmental and tech/marketing blogs.

Ali, Marketing Consultant: I’m a fan of Google reader. It’s one of the easiest readers to set up, I can access it from any computer and I can track all the marketing and technology blogs I follow.

Amy, Functional Consultant: RSS is everywhere but I pro-actively consume RSS in two ways.  One is iGoogle – I use Google as my browser home and have set up a HOME tab with news (CNN, Top Stories), Weather, Moon Phases, HowTo Wiki and, of course, the BeaconfireWire feed.  My iGoogle also has an IA/UX tab with my favorite industry feeds (Boxes & Arrows, A List Apart, UX Matters, etc).  

I also use Bloglines to manage RSS feeds.  Bloglines has more advanced functionality than iGoogle in terms of managing feeds and I like how it lets me save articles in the feed queue for later so I can go back and re-read them when I have time.

Paul, Software Engineer: This may brand me as a neo-Luddite, but I don’t use RSS.  I’ve always preferred to actively seek information on a website rather than subscribing to a feed and having it delivered to me.  The moral of the story?  Make sure content that’s available in RSS feeds is conveniently indexed in HTML format on your website as well.

Marissa, Functional Consultant: RSS (like Web 2.0) is one of those technologies that isn’t really new, and has really always been around in some form. And everyone who uses the Internet probably consumes an RSS feed in one shape or another, even if they don’t know it. If you see a list of “latest news” on a web site in the past few years, you’ve likely consumed RSS content.

For my personal RSS use, I love Netvibes. The tabbing and rearranging let’s me keep my most important RSS Feeds up in the forefront, while allowing me to easily organize secondary feeds that I like to read from time to time.

Kate, Administrative Assistant: I’m obsessed with tracking the weather, both on my home laptop and on my iPhone. Especially since I’m new to this whole “East Coast Weather” thing, and I don’t have any windows at my desk, I use my iPhone to see what the weather’s like downstairs at least 5 times a day. I also check the weather in my hometown, as well as in Paris, London, New York, and Portland. I just like to see how we stack up. I also track stocks on my iPhone that I’ve not invested in, but I think I get some sick pleasure in watching other people lose their shirt. I guess a touch of schadenfreude’s good for the soul.

Kristin, Project Manager: Honestly, I don’t consume any RSS. I can’t even keep up with email (which is my primary "dashboard") so why add another "feed" to my list of things to try and keep up with.

John Brian, Marketing Consultant: I use a single Netvibes page as my portal at both work and home – it’s the only way I can avoid getting buried in content. I triage my content into pages – must-read items like my email, a couple political blogs, weather, and, most importantly, Beaconfire Wire live on the first tab, fun and goofy stuff, including Digg and my comic alert feed on the second (when you get the rest of your newspaper online a la carte, it’s important to get Dilbert and Doonesbury that way too), clients and other non-profits on the third, work-related tools, like Central Desktop and Basecamp on the fourth, and occasionally interesting, but non-required reading on subsequent tabs.

The key is making use of preview tooltips and titles to quickly and ruthlessly mark items as read – I’m not someone who deals well with unread items, either in my inbox or my feeds. But in the net, using RSS keeps me from having to check more than 100 sites several times a day, so it’s a real time-saver.

Beaconfire Survey: Favorite YouTube videos

Friday, February 22nd, 2008 by Beaconfire Bloggers

Editor’s YouTube note: Each week, we do a survey of Beaconfire staff to get impressions on a variety of non-profit technology issues. All opinions expressed here are solely those of their authors. Since video is becoming a more and more important medium for non-profits to use, we asked: What’s a youtube video that you would pass along? Note that these aren’t specifically videos we think non-profits should emulate, just examples of the diversity of opinion as to what makes a viral video.

Jeff, Principal Consultant: I usually pass along the videos I’m just seeing after everyone else has seen them. Here are two:

Eric, Senior Consultant: Cat playing the piano!

Taylor, Software Engineer: My top 5 youTube videos that make me laugh (I’m pretty sure they are appropriate)

Marissa, Functional Consultant: Yo Gaba Gaba – the Party in my Tummy.

John Brian, Marketing Consultant: I’m generally a fan of anything that makes me laugh with or at political figures. Consequently, some of my favorites are:

I was also impressed by the responses to some of the user-generated content contests – particularly the Colbert Greenscreen Challange and The Office – make your own promo contest.

Michael, Principal Consultant: There’s no question in my mind what the greatest YouTube is of all time: Ask A Ninja from digitalfilmaker

This comedy series with witty repartee about all things pop culture has a dedicated (albeit highly disturbed) following – including me.

Tim, Functional Consultant: There are just too many to choose from, but I always enjoy Barats and Baretta. They’re great at short bits that deliver just exactly what they intend to delver. No fluff, just funny.

David, Software Engineer: http://www.wherethehellismatt.com/

Mark, Functional Consultant: Anything with monkeys in it… especially…

Trunk Monkeys

Lancelot Link

I could go on and on… River Dance Monkeys

Kate, Administrative Assistant: Here are the only YouTube Videos I’ve ever passed around:

The common link for me is being able to have a laugh either with or at politicians. The Clinton brand of self-effacing humor really tickled me, which was great for them, because it lead me to help get out their message. The rest were videos where the politicians involved probably would have been better off if their videos hadn’t made it into my mental space.

Erika, Operations Manager: Vista Wonders

Several Beaconfire Clients also have videos you should check out – like this introduction to Bread for the World’s Hunger Justice Leaders event or NPCA’s Teddy for President campaign ads. If you’re interested in learning more about how Beaconfire can work with your non-profit to create a viral video, please give us a call or send us an email!

Beaconfire Survey: Should non-profits market to minors?

Friday, February 15th, 2008 by Beaconfire Bloggers

Editor’s note: Photo Credit: http://www.flickr.com/photos/bcostin/199150793/ Each week, we do a survey of Beaconfire staff to get impressions on a variety of non-profit technology issues. All opinions expressed here are solely those of their authors. This week we asked: Should non-profit organizations market to minors?

Milo, Marketing Consultant: Cause marketing for youth is totally appropriate, especially when it’s geared toward youth engagement.  Most people would agree that membership-based nonprofits that offer teens and pre-teens the opportunity to be engaged in volunteer leadership structures (committees, working groups, board youth liaisons, etc.) provide great opportunities for kids to learn about community, leadership and civic engagement.

Cara, Project Manager: Personally, for younger kids, I think it would be great if NPO’s made more materials available for parents that they could use to engage their children and help get them interested and aware – especially living where we do, we struggle with how to make the girls understand that there is a big world out there.  I would love for organizations to provide kits/programs, created with children in mind, that we could access and work through as a family.    Some do this for educators but, frankly, I don’t have the time to take something created for a classroom and whittle it down to something that can still be used at home.  Make it easy for me (I mean really easy) and there is a very good chance I’ll use the materials to focus my kids on your key issues and, thus, introduce them to your organization at an early age.

Michael, Principal Consultant: I believe nonprofits have a responsibility to market to minors… but not “in your face” Cheetos & Coke selling strategies. Rather, they need to approach this market with the express intent of educating the next generation about the relevance of their issues to their lives & give them opportunities to step forward to share, network, volunteer, fundraise or give if they want to. Minors – read teens / pre-teens – can be active advocates for a cause. They can be influencers of peers and parents both in how they think and how they act. But, organizations shouldn’t pander to or treat this group in loco parenti. Rather, engage them on their terms – which is letting them dialogue, share, identify and be active as they want to be. In my opinion, no organization has done this better online that PETA.

Andrew, Project Manager: I am not sure that I agree with Michael, especially the statement that “Minors – read teens / pre-teens – can be active advocates for a cause. They can be influencers of peers and parents both in how they think and how they act.”

As an adult, a parent should (this obviously is not always the case) have a broader perspective on the world, more education, experience, wisdom, etc. than their children. For the most part, it is the parents’ role to guide their children, not the other way around. Now, I do not mean to imply that adults cannot learn from children. What I am saying is that non-profits are mission driven with nuanced objectives and approaches that may be lost on a minor.

I agree with the conceptual missions of a myriad of non-profits, but I do not support all of them due to concerns about specific policies, stances, politics, actions, marketing tactics, etc. Minors are more likely to overlook the cold realities and become enamored with the conceptual aspects only. Do we really want a non-profit, regardless of the altruism of their mission, to introduce our kids to the next Joe Camel?

Mark, Functional Consultant: Absolutely. I would think that most parents would agree that building a sense of charity from an early age is an important activity. NPO’s marketing themselves and their campaigns to minors work towards that purpose, and as long as any direct interactions involved parental consent for kids under 13 (per Children’s Online Privacy Protection Act of 1998 and any similar legislation that governs offline interaction) I don’t see an issue.

Corporate and much less wholesome organizations already reach kids so effectively through mass media – think Joe Camel and Tony the Tiger. Any parent I’m sure would rather their kids get excited about something like Conservation International’s Stephanie Colburtle the Leatherback Turtle over Ronald McDonald any day.

There are already great models to follow, like UNICEF’s Trick or Treat for UNICEF campaign, where kids are marketed special collection boxes for Halloween, engage in fundraising, learn the importance of charity and have fun doing it. I’ve also heard stories of  kids having their parents help them use online tools like Heifer’s gift registry to ask for friends coming to their birthday party to buy an animal from the catalog (donation to Heifer), rather than bring a toy or other gift. That’s powerful but not surprising that kids can grasp the importance of giving to someone else and enjoy the experience, over yet another toy.

Marissa, Functional Consultant: For educational purposes, I think it is okay to market to minors (Smokey the Bear, anyone). But I’d feel uncomfortable marketing to minors for fundraising purposes. There’s something that does not feel right about convincing children to ask mommy and daddy for money. Non-profits raise money to accomplish their mission, and shouldn’t necessarily get embroiled in the same tactics as corporations, where making money is the mission. That’s not to say that non-profits can’t take a few cues from Madison Avenue. They just don’t need to be like Toys R Us.

Kate, Administrative Assistant: I think it’s very important that non-profits market to minors. While I don’t think it’s appropriate to seek donations from them, there are so many other ways they can become involved. There’s certainly nothing wrong with encouraging a youngster to save the gorillas, see a play, mind their cholesterol, and end hunger. With all of the marketing geared towards turning minors into good consumers, there ought to be as hearty of a drive to encourage them to be good citizens. I say, pump the youth full of idealism! Maybe they’ll grow up to care about something.

John Brian, Marketing Consultant: I’d say it’s important to get your brand in front of young folks as early as possible. If non-profits cede the field, kids will grow up knowing all about Pepsi and Apple and nothing about protecting the environment or marriage equality. There are certainly some issues that might be touchy, like choice or the death penalty, but as long as organizations are concentrating on branding and issue education, cultivating young people early will make them more responsive to you and better citizens in general.

Of course, that’s not to say that you should market to them on the same channels you’re marketing to the rest of your list. Even my generation isn’t interested in direct mail, and I’ve read that even email seems too old-fashioned for today’s teens, who prefer SMS, social networks, and social bookmarks as their media of choice.

Jennifer, Project Manager: Seeing how for-profits market to minors at very tender ages through all variety of channels, from TV to grocery store shelves, why should nonprofits be any different?

Public sector and nonprofit organizations use cause marketing techniques to affect positive social change ranging from improved individual behaviors to winning hearts and minds. Nor is this the exclusive domain of nonprofits. The entertainment industry, often the torch bearer of trendy issues, is arguably better positioned to reach youth, a recent example being the animated movie Happy Feet that raises awareness about the topic of global warming. The worry is that when commercial interests drive an issue there is always the underlying motive to promote the company, sell its brand and ‘grow’ its customer base, from any age. A company may shift to a new issue du jour when the public tires of the current one, and even follow practices that are counter to its marketing messages, but it will work to retain its customer loyalty nevertheless. This is particularly troublesome with young children who lack the education, experience and mature capacities to reason and inform themselves about the issues and their messenger. One might argue that nonprofits should be held to a higher standard. That is, should their mission and their cause be above their brand and their institutional shelf life? I think it should – their mission is what makes them the special civic organizations that they are. They should ask hard questions about the goals of their marketing efforts: are they designed to increase funding and membership levels? Or are they truly focused on raising awareness and educating young people about their cause? The sector struggles with measuring the latter, but that shouldn’t deter organizations from being honest about their marketing. Otherwise, I as a parent will grow just as leery of nonprofits as I am of for-profit companies that market to my kids.

Many nonprofits work towards causes I support, and ones I hope my children will also champion one day. But there are some organizations that promote ideas that are completely opposite and counter to what I try to teach my kids, or have less than admirable practices. I prefer that a nonprofit’s outreach to youth focus on informing and educating them so that they can make up their own minds, both about the issue and the organization.


One Beaconfire project directed at younger folks will be going live in a couple months – APS’s Physics Central is dedicated to teaching young people (among others) about the importance of physics. We’re spearheading their redesign – look for it later this Spring. That’s all for this week – join us next week where we’ll hear about the Beaconfire staff’s favorite YouTube videos.

Beaconfire Survey: What can we learn from the Presidential candidates?

Thursday, February 7th, 2008 by Beaconfire Bloggers

Editor’s note: Each week, we do a survey of Beaconfire staff to get impressions on a variety of non-profit technology issues. All opinions expressed here are solely those of their authors. logoThis week, in honor of super Tuesday, we asked: What lessons should non-profits take from the online Presidential campaign in 2008?

Michael, Principal Consultant: #1 lesson so far: Take your message and actions to the where the people are, everywhere they are. Socnets aren’t just hip – they are essential seeding grounds for support.

#2 lesson: Social media matters. Social media done well is the killer app for influencing decision to engage.

#3 lesson: Build the network, inspire the network and then the money will follow.

John Brian, Marketing Consultant: Direct mail folks, take notice: the dominance of online campaign fundraising is here (which means it’s still a couple years out for the non-profit sector, but still…). Obama and Clinton both had record-shattering months in January, with Obama raising $28 million out of $32 million online. And in the last 36 hours, Clinton’s brought in another $4 million online while Obama’s supporters have delivered $7.5 million more. Direct mail just can’t work fast enough to respond to events with the speed that email and social network fundraising – by the time something is written, designed, approved, printed, mailed, opened, responded to, mailed back and deposited, the next round of events will have come and gone. Plus these donations have come in virtually cost free.

The biggest surprise was that it looks like The Producers was right: you can make more money with a flop than with a hit. The day after he won Iowa, Barack Obama brought in quite the haul online. But it was eclipsed by the contributions he received after he lost New Hampshire. Makes me wonder if non-profit advocacy groups should make a pitch to their members after they lose a vote about "Don’t let this happen again." Of course, this could encourage development departments to ask their legislative folks not to work too hard….

Jennifer, Project Manager: A best practice in web design is to know thy audience and help them see themselves in your web site. For any public-serving or customer-centric organization, the logical strategy to match this design principle is to focus not on what your constituents can do for you but on what you do and can do for your constituents.

The presidential campaign sites tend to be all about me, the candidate. Branding and helping voters get to know them is important, but at the end of the day they are campaigning to serve the public and should speak to the people and the issues that they care about. All the sites address the issues in one way or another. Clinton’s site is particularly effective in helping visitors know her position on the issues by scanning the labels without even having to click through. Most of the campaign sites also have clear calls to action and community features to get people involved, but you have to dig below the surface to get a sense of whose interests they are campaigning for. There are a few exceptions. The Ron Paul campaign site includes a People label in the top level navigation, but it focuses too narrowly on niche audiences (gun owners, home schoolers, students and veterans). Fred Thompson’s site is another example of highlighting very niche coalitions — lawyers, veterans, students, young professionals –  that only represent pieces of the Republican base.  McCain’s site has a great top level navigation label – Undecided? – but the landing page could do a better job, for example, of swaying the left-of-center undecided voter. By contrast, Obama’s site is noteworthy for its “People” navigation which does a good job of representing the core Democratic constituency. As he continues to campaign for the Democratic nomination and gets closer to the general election, he might want to round it out with any key audiences who can’t see themselves in his list.

Kate, Administrative Assistant: This may be pretty basic, but for me, what stood out the most were the websites with an immediate and clear call to action. This worked best when the website was easy to navigate, and we were easily able to find the additional information we sought. For example: “Make History! [by giving me money! Press this Donate button!]” It easily gives me the option to say, “Oh, that’s a great idea; I’ll give you money now,” or “Hmm, I see what you’re after, but let me click on these well-organized tabs to see if I agree with your positions on the issues that are important to me.” And, another seeming no-brainer, but one that wasn’t necessarily followed by all candidates, is that the effective sites didn’t lead us away from the homepage with their links. We were kept within reach of the reminder to give them money.


Beaconfire doesn’t work on political candidates’ sites directly, but a variety of our clients are involved with this election, including NPCA (who has their very own Presidential candidate!), AFSCME, and NARAL Pro Choice America. Be sure to join us next week when we ask Beaconfire staff what they think about marketing causes to minors.

Beaconfire Survey: What online innovactions do you predict in 2008?

Wednesday, January 30th, 2008 by Beaconfire Bloggers

Editor’s note: Credit: http://www.flickr.com/photos/paolorestifo/24926633/ each week, we do a survey of Beaconfire staff to get impressions on a variety of non-profit technology issues. All opinions expressed here are solely those of their authors. This week’s question: What online innovations do you predict in 2008?

Ali, Marketing Consultant: In a word, I’d say synchronization.  Users are increasingly being stretched across different social platforms, multiple email addresses and sources for information.  Though I don’t have what “it” is, I think it’s going to be a better tool to get all your online needs met at a one-stop shop.

Tim, Functional Consultant: I see the next year as one where we will see widespread changes in both the devices that people are able to use the view web, as well as the interfaces we are able to create for them to do so.  I think that we’ll have to be even more vigilant to ensure that these new interfaces continue to be inclusive of all audiences.  Our users, more and more often, are going to be accessing our sites through wireless handheld devices (phones are already in much wider use for this in other countries) and figuring out how this increased and widened access to our sites intersects with out desire to try and do even more with the same sites, will be a great challenge.

John Brian, Marketing Consultant: I’ll predict that in 2008, we’ll see more integration between CRMs and social networks. Convio has a one-way Facebook integration module already – the next step is to see two-way integration between data sources – we’re starting to see some networks become a mini-internet of their own, but with far more personalized content. We’ll also hopefully see SocNets open up a lot more (on which OpenSocial is a start) and we’ll start to see NPOs and companies assuming that people will have a social network presence when launching campaigns.

Ken, Software Engineer: My prediction is that Microsoft’s Silverlight will gain momentum and will become a technology of choice for create rich internet and smart client apps.

Join us next week when we do a survey of lessons learned from the online campaigns the Presidential candidates are running.