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Archive for February, 2008
Thursday, February 28th, 2008 by John Brian
I was perusing the Presidential candidates’ blogs a couple weeks back, looking to see where they were headed in my old stomping grounds in Wisconsin, when I came across this item, at the bottom of a post about a supporter-created video:
You can create your own video ‘mashups’ too — feel free to download high resolution footage from our resource library today
Though I was annoyed that they put mashups in quotes (putting web 2.0 terms in quote marks, as if you’re not quite sure it’s a term yet, is almost up there with saying "online blogs"), I was fascinated by how open they were to releasing raw video footage to their supporters.
Looking around the internets, it looks like Obama’s campaign isn’t alone in releasing semi-raw video footage to supporters, but it’s a practice that hasn’t trickled down to non-profits yet. Below the jump, I explore the how this has paid off for some candidates, and why NPOs should join them.
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Posted in Current Affairs, Marketing, User Generated Content, Web 2.0 | Comments Off
Thursday, February 28th, 2008 by Marissa
It’s been just one year since Yahoo introduced Yahoo Pipes, the most powerful, flexible, useful, and yet underutilized free utility available. Pipes’ techie-oriented interface, combined with the fact that many still don’t have a full understanding of feeds might explain its under-utilization. However, as we come to a better understanding of the “Power of the Feed,” Yahoo Pipes will become an indispensable tool.
So what is Pipes? Pipes is a data aggregator and manipulator. Why use Pipes? So you can take all the information you ever seek on the Internet, and format it together into an easy-to-read RSS feed (as well as JSON and KML — but that’s another blog post for another day). Come on — all the information on the Internet? You bet! Using Yahoo Pipes, you can import any already accessible content on the Internet, including RSS and other XML-based feeds, as well as any information that appears on a Web page.
How can a non-profit use Pipes?
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Posted in Cool Tools and Tips | 1 Comment »
Friday, February 22nd, 2008 by Beaconfire Bloggers
Editor’s note: Each week, we do a survey of Beaconfire staff to get impressions on a variety of non-profit technology issues. All opinions expressed here are solely those of their authors. Since video is becoming a more and more important medium for non-profits to use, we asked: What’s a youtube video that you would pass along? Note that these aren’t specifically videos we think non-profits should emulate, just examples of the diversity of opinion as to what makes a viral video.
Jeff, Principal Consultant: I usually pass along the videos I’m just seeing after everyone else has seen them. Here are two:
Eric, Senior Consultant: Cat playing the piano!
Taylor, Software Engineer: My top 5 youTube videos that make me laugh (I’m pretty sure they are appropriate)
Marissa, Functional Consultant: Yo Gaba Gaba – the Party in my Tummy.
John Brian, Marketing Consultant: I’m generally a fan of anything that makes me laugh with or at political figures. Consequently, some of my favorites are:
I was also impressed by the responses to some of the user-generated content contests - particularly the Colbert Greenscreen Challange and The Office - make your own promo contest.
Michael, Principal Consultant: There’s no question in my mind what the greatest YouTube is of all time: Ask A Ninja from digitalfilmaker
This comedy series with witty repartee about all things pop culture has a dedicated (albeit highly disturbed) following – including me.
Tim, Functional Consultant: There are just too many to choose from, but I always enjoy Barats and Baretta. They’re great at short bits that deliver just exactly what they intend to delver. No fluff, just funny.
David, Software Engineer: http://www.wherethehellismatt.com/
Mark, Functional Consultant: Anything with monkeys in it… especially…
Trunk Monkeys
Lancelot Link
I could go on and on… River Dance Monkeys
Kate, Administrative Assistant: Here are the only YouTube Videos I’ve ever passed around:
The common link for me is being able to have a laugh either with or at politicians. The Clinton brand of self-effacing humor really tickled me, which was great for them, because it lead me to help get out their message. The rest were videos where the politicians involved probably would have been better off if their videos hadn’t made it into my mental space.
Erika, Operations Manager: Vista Wonders
Several Beaconfire Clients also have videos you should check out - like this introduction to Bread for the World’s Hunger Justice Leaders event or NPCA’s Teddy for President campaign ads. If you’re interested in learning more about how Beaconfire can work with your non-profit to create a viral video, please give us a call or send us an email!
Posted in Beaconfire Survey, User Generated Content, Web 2.0 | Comments Off
Tuesday, February 19th, 2008 by John Brian
Today’s election day in Wisconsin, where most of my Facebook network resides. I’ve been watching my mini-feed in fascination as various friends update their status with who they’re voting for. Could Facebook be the secret weapon that’s turning out the youth and creative class vote this year?
In particular, watching status updates come in today show that in some ways, Facebook’s core functionality is more effective in reaching other users than any application: it’s word of mouth, plain and simple, except that it’s delivered to networks of people at a reach and speed that no mere "I voted" sticker can manage. To say nothing of the fact that few of said stickers indicate for whom you voted, an endorsement that can have more meaning for young people than all the Kennedy’s in Massachusetts.
Just looking at my own feed today, here are some of the status updates I saw (names blurred out for privacy reasons):
Could Facebook, because of it’s natural ability to broadcast messages, addictive nature, and near ubiquity be a stronger mover of votes than offline social affiliations, like unions or churches? Based on the results we’ve seen from youth turnout this year, along with the growth potential as these networks age, more members of the creative class already post-college begin adopting it, and the number of people attending college increases, I’m betting that that’s the trend we’re going to see in this election and the ones that follow.
And it’s a trend that that I, for one, welcome.
Posted in Current Affairs, Marketing, Social Networks | Comments Off
Monday, February 18th, 2008 by John Brian
Google ads are just the latest front in the escalating online war fought between the campaigns this election season. While adwords were still maturing last cycle, I thought it would be interesting to take a look at how they’ve evolved in an era of search engine marketing consultants and near ubiquity of online advertising.
First, the ground rules: last month, Google posted on their policy blog about their guidelines for political ads:
These policies seem remarkable even-minded and fair, as people have come to expect from Google. With these guidelines in mind, follow me below the fold for an analysis of the search engine marketing strategies of the 2008 presidential campaigns…
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Posted in Advertising, Current Affairs, Search Engines | 1 Comment »
Friday, February 15th, 2008 by Beaconfire Bloggers
Editor’s note: Each week, we do a survey of Beaconfire staff to get impressions on a variety of non-profit technology issues. All opinions expressed here are solely those of their authors. This week we asked: Should non-profit organizations market to minors?
Milo, Marketing Consultant: Cause marketing for youth is totally appropriate, especially when it’s geared toward youth engagement. Most people would agree that membership-based nonprofits that offer teens and pre-teens the opportunity to be engaged in volunteer leadership structures (committees, working groups, board youth liaisons, etc.) provide great opportunities for kids to learn about community, leadership and civic engagement.
Cara, Project Manager: Personally, for younger kids, I think it would be great if NPO’s made more materials available for parents that they could use to engage their children and help get them interested and aware – especially living where we do, we struggle with how to make the girls understand that there is a big world out there. I would love for organizations to provide kits/programs, created with children in mind, that we could access and work through as a family. Some do this for educators but, frankly, I don’t have the time to take something created for a classroom and whittle it down to something that can still be used at home. Make it easy for me (I mean really easy) and there is a very good chance I’ll use the materials to focus my kids on your key issues and, thus, introduce them to your organization at an early age.
Michael, Principal Consultant: I believe nonprofits have a responsibility to market to minors… but not “in your face” Cheetos & Coke selling strategies. Rather, they need to approach this market with the express intent of educating the next generation about the relevance of their issues to their lives & give them opportunities to step forward to share, network, volunteer, fundraise or give if they want to. Minors – read teens / pre-teens – can be active advocates for a cause. They can be influencers of peers and parents both in how they think and how they act. But, organizations shouldn’t pander to or treat this group in loco parenti. Rather, engage them on their terms – which is letting them dialogue, share, identify and be active as they want to be. In my opinion, no organization has done this better online that PETA.
Andrew, Project Manager: I am not sure that I agree with Michael, especially the statement that “Minors – read teens / pre-teens – can be active advocates for a cause. They can be influencers of peers and parents both in how they think and how they act.”
As an adult, a parent should (this obviously is not always the case) have a broader perspective on the world, more education, experience, wisdom, etc. than their children. For the most part, it is the parents’ role to guide their children, not the other way around. Now, I do not mean to imply that adults cannot learn from children. What I am saying is that non-profits are mission driven with nuanced objectives and approaches that may be lost on a minor.
I agree with the conceptual missions of a myriad of non-profits, but I do not support all of them due to concerns about specific policies, stances, politics, actions, marketing tactics, etc. Minors are more likely to overlook the cold realities and become enamored with the conceptual aspects only. Do we really want a non-profit, regardless of the altruism of their mission, to introduce our kids to the next Joe Camel?
Mark, Functional Consultant: Absolutely. I would think that most parents would agree that building a sense of charity from an early age is an important activity. NPO’s marketing themselves and their campaigns to minors work towards that purpose, and as long as any direct interactions involved parental consent for kids under 13 (per Children’s Online Privacy Protection Act of 1998 and any similar legislation that governs offline interaction) I don’t see an issue.
Corporate and much less wholesome organizations already reach kids so effectively through mass media - think Joe Camel and Tony the Tiger. Any parent I’m sure would rather their kids get excited about something like Conservation International’s Stephanie Colburtle the Leatherback Turtle over Ronald McDonald any day.
There are already great models to follow, like UNICEF’s Trick or Treat for UNICEF campaign, where kids are marketed special collection boxes for Halloween, engage in fundraising, learn the importance of charity and have fun doing it. I’ve also heard stories of kids having their parents help them use online tools like Heifer’s gift registry to ask for friends coming to their birthday party to buy an animal from the catalog (donation to Heifer), rather than bring a toy or other gift. That’s powerful but not surprising that kids can grasp the importance of giving to someone else and enjoy the experience, over yet another toy.
Marissa, Functional Consultant: For educational purposes, I think it is okay to market to minors (Smokey the Bear, anyone). But I’d feel uncomfortable marketing to minors for fundraising purposes. There’s something that does not feel right about convincing children to ask mommy and daddy for money. Non-profits raise money to accomplish their mission, and shouldn’t necessarily get embroiled in the same tactics as corporations, where making money is the mission. That’s not to say that non-profits can’t take a few cues from Madison Avenue. They just don’t need to be like Toys R Us.
Kate, Administrative Assistant: I think it’s very important that non-profits market to minors. While I don’t think it’s appropriate to seek donations from them, there are so many other ways they can become involved. There’s certainly nothing wrong with encouraging a youngster to save the gorillas, see a play, mind their cholesterol, and end hunger. With all of the marketing geared towards turning minors into good consumers, there ought to be as hearty of a drive to encourage them to be good citizens. I say, pump the youth full of idealism! Maybe they’ll grow up to care about something.
John Brian, Marketing Consultant: I’d say it’s important to get your brand in front of young folks as early as possible. If non-profits cede the field, kids will grow up knowing all about Pepsi and Apple and nothing about protecting the environment or marriage equality. There are certainly some issues that might be touchy, like choice or the death penalty, but as long as organizations are concentrating on branding and issue education, cultivating young people early will make them more responsive to you and better citizens in general.
Of course, that’s not to say that you should market to them on the same channels you’re marketing to the rest of your list. Even my generation isn’t interested in direct mail, and I’ve read that even email seems too old-fashioned for today’s teens, who prefer SMS, social networks, and social bookmarks as their media of choice.
Jennifer, Project Manager: Seeing how for-profits market to minors at very tender ages through all variety of channels, from TV to grocery store shelves, why should nonprofits be any different?
Public sector and nonprofit organizations use cause marketing techniques to affect positive social change ranging from improved individual behaviors to winning hearts and minds. Nor is this the exclusive domain of nonprofits. The entertainment industry, often the torch bearer of trendy issues, is arguably better positioned to reach youth, a recent example being the animated movie Happy Feet that raises awareness about the topic of global warming. The worry is that when commercial interests drive an issue there is always the underlying motive to promote the company, sell its brand and ‘grow’ its customer base, from any age. A company may shift to a new issue du jour when the public tires of the current one, and even follow practices that are counter to its marketing messages, but it will work to retain its customer loyalty nevertheless. This is particularly troublesome with young children who lack the education, experience and mature capacities to reason and inform themselves about the issues and their messenger. One might argue that nonprofits should be held to a higher standard. That is, should their mission and their cause be above their brand and their institutional shelf life? I think it should – their mission is what makes them the special civic organizations that they are. They should ask hard questions about the goals of their marketing efforts: are they designed to increase funding and membership levels? Or are they truly focused on raising awareness and educating young people about their cause? The sector struggles with measuring the latter, but that shouldn’t deter organizations from being honest about their marketing. Otherwise, I as a parent will grow just as leery of nonprofits as I am of for-profit companies that market to my kids.
Many nonprofits work towards causes I support, and ones I hope my children will also champion one day. But there are some organizations that promote ideas that are completely opposite and counter to what I try to teach my kids, or have less than admirable practices. I prefer that a nonprofit’s outreach to youth focus on informing and educating them so that they can make up their own minds, both about the issue and the organization.
One Beaconfire project directed at younger folks will be going live in a couple months - APS’s Physics Central is dedicated to teaching young people (among others) about the importance of physics. We’re spearheading their redesign - look for it later this Spring. That’s all for this week - join us next week where we’ll hear about the Beaconfire staff’s favorite YouTube videos.
Posted in Beaconfire Survey, Business Strategy and Process, Marketing, Nonprofits | 1 Comment »
Thursday, February 14th, 2008 by Lynn
I’m very pleased to announce that Beaconfire has been chosen by Ocean Conservancy to design and develop an online tool for their International Coastal Cleanup program. In the Fall, hundreds of thousands of volunteers all over the world will gather to clean up the shores of their lakes, rivers, streams, and oceans. Ocean Conservancy collects data about the trash that’s picked up and produces reports that are leveraged in education and research programs. You can learn more about the program (and hey, how about volunteering even?) at www.oceanconservancy.org/icc
Posted in Our Clients | Comments Off
Wednesday, February 13th, 2008 by Jeff Herron
Beaconfire welcomes its latest association client - InfoComm International. InfoComm has asked Beaconfire to help improve their web site to better serve their members. Among the challenges facing InfoComm is the breadth of their membership: they represent a broad spectrum of the audiovisual industry including the manufacturers, distributors, dealers, design consultants, and installers and system integrators, among others. These companies and firms work with audio systems, projectors, screens, networking equipment and control systems.
Any organization that has as many audience and member types in as many industries as InfoComm is bound to have challenges with the information architecture of their site and with the limited screen real estate on their home page. We’ll start by exploring these audiences and their content needs to better organize the information in a way that best meets the organization’s goals. What we learn in this first step will guide the rest of our engagement.
Lights, (Sound), Cameras, Action!
Posted in Our Clients | Comments Off
Tuesday, February 12th, 2008 by Ali Cherry
One of the most interesting things about the Internet is its impact on the evolution of language, turning verbs into nouns and nouns into verbs (ala “Facebook” me). A more recent emerging trend of web 2.0 technologies doing just that is Twitter, a simple service that allows you to communicate quick and concise messages to your “followers” – friends, family and co-workers - about what you are doing. You can now Twis or Twoogle with Tweeple all day and night (not my words. You can get your own at Twitter glossary)
More interesting than “what” is “why” Twitter? As the site says, “Because even basic updates are meaningful to family members, friends, or colleagues—especially when they’re timely. Eating soup? Research shows that moms want to know…”
Though I don’t think it will take me 10 years to latch on to this trend (i.e. how long it took me to take up blogging), “microblogging” is going to have to evolve past its hyper-connected, information overload, time sucking, egocentricity before I add another tool to my box. To be fair though, here are some “tweets” about Twitter in true Twitter form, which limits all messages to 140 characters. What do you think? Over hyped or exactly what you’re looking for?
- Launched in Oct ‘06, many point to last year’s SXSW conference for its take off. More info & useful links from Mark Glaser & DoshDosh
- In Jan ‘08 Twitter reported just over 750,000 registered users with 3,399 new users daily (for sake of comparison, Facebook has 250,000).
- “…its status & image has been upgraded from toy to tool…can [it]…leap from…a small, enthusiastic group of tech-savvy people to the mainstream.” – Mark Evans
- “A hybrid of chat, social networking and blogging,” it’s built on the attraction to community, need to be social and desire to matter.
- Pres. candidates are twittering “the new reality of Campaign 2.0, where web-savvy campaigns are trying to attach themselves to as many social networking sites as possible.” (ABC)
- Even if you don’t use it to chat, there are a number of practical uses of short, concise messages like RemembertheMilk.com
- “…as with most Internet phenomena, users hacked [it] into something completely different…place I turn to if I need a quick question answered…” – Patrick Ruffini at TechPresident
- “Twitter hate is the new black…[though haters] do have a good point. Do you really need to know that I’m eating a tuna sandwich for lunch? Probably not…” – Robert Scoble, a top Twitterer with almost 7,000 followers
- “…intriguing, useful & addictive for those who live on the move. One observer called it “the Seinfeld of the internet…a website about nothing.” – The Guardian
- “More than a status app, it is being used as a 1st alert mechanism for the dissemination of news & for immediate discussion surrounding [it].” – Josh Catone, ReadWriteWeb
- Is it worth it? “…the average Twitter user lists six to 12 “friends” on the site and choose to receive cell phone updates from three friends.” (ABC
- “[it’s] different from other e-tools. ‘When u get an email, you have to respond to it, but with Twitter, there’s no expectation of a response.” – Twitter founder Biz Stone
- “…has turned distraction into an art form. It’s like hanging out at a bar with a bunch of interesting people…& forgetting that you have to go home.” – Scott Karp
- “…inability to immediately embrace Twitter means you’re old…Admitting you don’t “get” [it] is like admitting you can’t hear those specialized ring tones only audible to the young.” - Helen A.S. Popkin, MSNBC
Posted in Blogs, Marketing, Social Networks, User Generated Content, Web 2.0 | 2 Comments »
Friday, February 8th, 2008 by John Brian
Two Beaconfire clients recently opened the doors to their own Facebook pages: the National Parks Conservation Association and Conservation International. We hope you join us in declaring yourself a fan. NPCA’s page includes a list of upcoming events, videos that include Presidential Candidate Teddy Mather’s latest ads, and their latest podcast. CI’s page features videos of their work in Foja and photos from their "Stop the Clock on Species Extinction" campaign.
We also hope that if you’re a fan of Beaconfire’s work, you’ll declare yourself our fan as well. You’ll be the first to hear of cool things we’re doing (okay, simultaneous to blog readers) and all your friends will envy you. Become a fan today!
Posted in Marketing, Our Clients, Social Networks | Comments Off
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